FAQ

Frequently Asked Questions

How do I use the LED mask?

On clean, dry skin, place the mask, choose your color, and leave it on for 10 to 15 minutes. Ideally 3 to 5 times per week.

What do the 7 colors correspond to?

Red: radiance and firmness. Blue: clear and purified skin. Green: even complexion. Yellow: soothing effect. Purple, cyan, and white: combined routines for complete care.

When will I see results?

Every skin is different. Most of our customers notice a brighter complexion after a few weeks of regular use.

Is the mask rechargeable?

Yes, it is equipped with a 400 mAh rechargeable battery and operates wirelessly.

Are there any contraindications?

Not recommended for pregnant women or people who are photosensitive or epileptic. Do not look directly at the LEDs. If in doubt, seek the advice of your doctor or dermatologist.

What are the delivery times?

Orders are dispatched within 1 to 3 business days, then delivered in 5 to 10 business days. A tracking number will be sent to you by email.

Can I return my product?

Yes, you have 14 days after receipt to return it to us. Consult our refund policy.

How can I contact you?

Via our Contact page: we respond within 24 to 48 hours.